PEAK MEDICAL PLAN RENEWALS, CHANGES AND CANCELLATIONS:
AUTOMATIC RENEWAL:
All Month-to-Month Based plans are paid by monthly automatic electronic payment (credit card, debit card, or automatic checking account draft). Monthly memberships will automatically renew each month at the same payment terms and billing date established at time of enrollment. All prepaid plans (3, 6, and 12 month blocks) are paid upfront and will automatically renew upon expiration at the same rate and terms as the initial membership. Any changes to plan, or cancellation must be received 30 days in advance of next billing cycle or plan expiration date. It is the members responsibility to monitor membership expiration and renewal dates.
MEMBERSHIP CANCELLATION:
Month-to-Month plans can be canceled at any time, however we must receive written notification thirty (30) days prior to your credit/debit card processing date to cancel your monthly membership. All plans require a minimum of 30 days written notice prior to next billing date to assure cancellation of automatic payments. Cancellation requests submitted within the 30 day billing cycle will result in a final payment drawn from your account on your established auto draft date. Once final payment has been drawn from your account, clients will have 30 days from the last bill date to use our services. It is your responsibility to provide written notice 30 days in advance of your next billing date. There will be no refund issued once a payment has been charged to your credit card. All monthly recurring term plans of 6 months and 12 months require 30 days written notification prior to your next bill date and will incur an early cancellation fee equal to one month membership for that plan.
LAPSES AND REACTIVATION:
If you choose to cancel your services at any time and return at a later date you will be subject to any rate increases at the time of enrollment.
REFUNDS:
Peak Medical will not provide refunds retroactively for any cancellation requests. Membership cancellations are only processed by sending written notification via email to info@peakmedicalpc.com. Please do not send cancellation messages to our Facebook page or other social media sites.